Frank Byl is a Microsoft Master Instructor with over 20 years of training and managing with PowerConcepts. Frank grew up in Burnaby, BC and after graduating from SFU in 1984, taught high school for 14 years before starting PowerConcepts in 1998. Since then he has helped thousands of corporate, government, small business and individuals gain confidence and new skills in Microsoft applications. In 2013, PowerConcepts adopted Office 365 and since then has been implementing the SharePoint tools internally and for clients.

In his spare time, Frank and his wife Susanne love most outdoor pursuits including hiking and skiing and they are passionate about sailing.

Contact Frank at frankbyl@powerconcepts.ca

Chantal was born and raised in Kelowna. She grew up with a passion for the fine arts and continued to study this after graduating from Okanagan Mission Secondary School. This passion led her to complete all her Royal Academy of Dance Examinations, achieve several Distinction Awards and be asked to represent Kelowna in the Provincial Kiwanis Music Festival. Over the years Chantal has developed a desire to help people and truly enjoys creating client relationships and skillfully managing high volume, high-pressure environments. As Training Coordinator for PowerConcepts, Chantal ensures the smooth operation of the company with her knowledge and encouragement to clients. Away from work Chantal enjoys spending time with her twin boys, playing her guitar and exploring the beautiful Okanagan.

Eleonora has been teaching for 25 years. She worked as an executive instructor and advisor in software programs for CEMEX, third largest concrete company in the world, and, twice in a row, was voted the best professor of the year at Tec of Monterrey, the best business school in Latin America. Currently, she teaches Microsoft Office courses at PowerConcepts, Spanish at Okanagan College Continuing Studies and completed PID program.

Florence was born and raised in Prince George, BC, where she graduated from high school with honours, before moving to the sunny Okanagan in December of 1999. She completed her Office Administration Certificate in June of 2001 at Okanagan College and has been working in the administrative and bookkeeping field since. Florence is teaching Basic Bookkeeping, Sage, and QuickBooks, both Desktop and Online. Besides work, she enjoys taking her Aussie Shepherds for walks, crocheting, and reading.

Sara was born and raised in Kelowna and graduated from Okanagan College in 2010 with her Bachelor of Business Administration Degree, majoring in Accounting, and received her Certified Professional Bookkeeping Licence in 2017. In 2016 she opened her own company, Abaci Business & Tax Services, which covers personal tax, full cycle bookkeeping, and Notice to Reader Corporate tax files. She has also taught in Continuing Studies at Okanagan College for 2 years before starting to teach at Power Concepts in 2018. Sara teaches the Basic Bookkeeping, Sage and Quickbooks courses.  In her spare time, she enjoys everything the Okanagan has to offer, from golfing, to wine tasting, to camping.

David was born and raised in Kelowna. He graduated from Okanagan College in 1992 with a diploma in Computer Informative Systems. Afterwards he worked in IT as a programmer for Okanagan College for 5 years and taught various Microsoft programs in Continuing Studies at Okanagan College. He also had his own software development company for 25 years. He built custom Microsoft software solutions for small to mid-sized companies in the Okanagan and Lower Mainland. He has also been teaching part time at PowerConcepts for many years and expanded his teaching more recently.

Misha manages PowerConcepts’s marketing communications, such as our social media, blog, and newsletter, and oversees the continuous improvement of our website. His wide-ranging marketing experience helps tailor PowerConcept’s messaging for clients across all industries.