Frank Byl is a Microsoft Master Instructor with over 20 years of training and managing with PowerConcepts. Frank grew up in Burnaby, BC and after graduating from SFU in 1984, taught high school for 14 years before starting PowerConcepts in 1998. Since then he has helped thousands of corporate, government, small business and individuals gain confidence and new skills in Microsoft applications. In 2013, PowerConcepts adopted Office 365 and since then has been implementing the SharePoint tools internally and for clients.

In his spare time, Frank and his wife Susanne love most outdoor pursuits including hiking and skiing and they are passionate about sailing.

Contact Frank at frankbyl@powerconcepts.ca

Born and raised in one of Mexico’s industrial hubs, Eleonora combines technical expertise with a lifelong passion for education. She holds a degree in Computer Science and a Master’s in Education from one of Latin America’s premier universities. With a career spanning over 35 years, she has served as an executive instructor and software advisor for CEMEX an International company with headquarters in Mexico and was twice named "Professor of the Year" at Tec de Monterrey High School. After five years of teaching Spanish and technology at Okanagan College, she now shares her expertise in Microsoft Office at PowerConcepts. Outside the classroom, she is a dedicated volunteer in her community, in her spare time volunteers with the Literacy Society North Okanagan and finds joy in crocheting, cooking, and exploring the outdoors with loved ones. 

Florence was born and raised in Prince George, BC, where she graduated from high school with honours, before moving to the sunny Okanagan in December of 1999. She completed her Office Administration Certificate in June of 2001 at Okanagan College and has been working in the administrative and bookkeeping field since. Florence is teaching Basic Bookkeeping, Sage, and QuickBooks, both Desktop and Online. Besides work, she enjoys taking her Aussie Shepherds for walks, crocheting, and reading.

David was born and raised in Kelowna. He graduated from Okanagan College in 1992 with a diploma in Computer Informative Systems. Afterwards he worked in IT as a programmer for Okanagan College for 5 years and taught various Microsoft programs in Continuing Studies at Okanagan College. He also had his own software development company for 25 years. He built custom Microsoft software solutions for small to mid-sized companies in the Okanagan and Lower Mainland. He has also been teaching part time at PowerConcepts for many years and expanded his teaching more recently.